FAQ: How long does it take for my Custom Order to ship?
All of our custom products are hand made to order from raw materials here at our factory in Philadelphia. Our standard lead time from order placement to shipment is 4 weeks.
*Due to Covid-19 we are experiencing delays, custom orders now have a lead time of 4-5 weeks from the day the order is placed.
Please reach out to Customer Service with any issues or concerns.