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    Rollaway Hood Details

    The Roll-away hood option on our popular Gore-Tex, Supplex and Pro-Tech jackets all have a collar with velcro to tuck away the hood when not needed.

    Below shows images of a jacket with a rollaway hood. The first shows the hood rolled away and tucked into the collar. The second shows the hood untucked and extended.

    How do I redeem MVPoints?

    To redeem your MVPoints for Boathouse Rewards, follow the instructions below.

    1. Log in to our website 
    2. Click MVPoints in the bottom left corner 
    3. Click GET REWARDS on left menu in pop-up (Screen 1 below)
    4. Select the Reward you want and click the "Get Reward" button for that offer. When prompted to confirm, click YES (Screen 2 below)
    5. You will be presented with a Promotion Code for the Offer (Screen 3 below). Either click on the clipboard icon or highlight the text and CTRL+C to copy the Promotion Code. Enter this code in checkout to apply the reward.
    6. You don't have to use the code right away. You can come back at any time to use the Redemption Code.

     

     

     

    Sending Back Blanks to be Embroidered

    FAQ: Can I order jackets and send them back later to be embroidered?

    Yes! Unless this is a repair Boathouse is responsible for, you will need to pay shipping to our factory and back to you.

    To have existing Boathouse Jackets sent back and embroidered, the following prices apply:

    $15 per placement per jacket
    $25.00 per placement per Gore-Tex jacket
    $39.00 Art Fee per new Logo
    $? - Shipping (Will vary)

    Our typical lead time to embroider is 10 days. However, if it is for new art, the lead time may be longer.

    Where is my rewards redemption code?

    FAQ: I had exchanged my MVPoints for a reward and was given a code to use. Now I can't find it! How do I find this code?

    1. Log in to our website 
    2. Click MVPoints in the bottom left corner 
    3. Click ACCOUNT on left menu in pop-up 
    4. Find the date of the reward and click Approved/Pending/Declined in the right column

    boathouse retail stores, Canada

    More often than we would like, people confuse us with a Canadian retail chain of stores called "boathouse". Below are the differences between the two companies, which are completely unaffiliated.

    BOATHOUSE (aka Boathouse Sports) is a brand of elite athletic outerwear and sports/activewear apparel made in Philadelphia, PA USA (that's us!) BOATHOUSE has a line of retail apparel geared toward athletes and those with an active lifestyle. BOATHOUSE also makes CUSTOM outerwear and athletic apparel made to order.

    boathouse (aka boathouse retail stores, Canada) is a retailer in Canada that carries a variety of brands and clothing.

    Wholesale pricing

    FAQ: Do you offer Wholesale pricing?

    We offer retail pricing and team pricing which is about 45% less than retail pricing.

    Jacket orders of 6+ are eligible for team pricing.

    Uniform & training gear orders of 12+ are eligible for team pricing.(Reorder uniforms of 6+ are eligible for team price)

    Wholesale Accounts

    FAQ: Do you offer Wholesale Accounts on your website?

    We will be opening up all of our retail collection for wholesale in the future. To be notified when our new Wholesale website launches, please fill out this form.

    Until then, currently all of our custom gear is available at wholesale pricing. Our wholesale pricing is the same as our Team Pricing. All of our pricing is done by volume discount. Our custom products are all factory direct and made to order, from cutting the fabric to embellishments and sewing, all made right here in our factory in Philadelphia, USA. We hope you will consider placing a volume order with us! We would love to have you carry our products. Let us know if you need assistance with configuring a product!

    Size and Fit Guide

    FAQ: How can I be sure I am getting the correct size?

    To make sure you are getting the correct size garment, please review our Sizing Guide by clicking here.

    Please note that the Men's Sizing and Unisex Sizing are the same. If you are a woman ordering a Unisex size, you may want to order a size down. Consult the Sizing Chart measurements to best determine what you need.

    BOATHOUSE has 4 Basic Fits. From slimmest to loosest: Compression > Athletic > Standard > Relaxed

    If you are still not sure about the size that you, your team or organization should order, you can request a Sizing Sample Kit from our Customer Service Staff.