FAQ: I have placed a custom order with BOATHOUSE in the past and paid the Art Processing Fee. Do I have to pay for this fee again? How do I remove the fee from my online custom configuration?
If you are using the SAME artwork as a previous order, we will waive the Art Processing Fee.
Unfortunately there is no way to remove the Art Processing Fee while you are designing in our product customizer, but we can refund the money to you. To ensure we refund your money, please put in the order notes that this is Re-Order Art and that you would like us to refund you for that amount.