If you are mailing in a check, you can send it to:
Boathouse Payments RE: Order ## Here
425 E. Hunting Park Avenue
Philadelphia, PA 19124
USA
If you would like to pay via credit card or PayPal, just initiate an online chat and let us know. We can create an invoice that you can pay online.
FAQ: Where can I submit Purchase Orders?
Purchase orders can be sent via email, fax or mailed in. Please include your order number (it begins with a CO, CS or BC) or MFG number on your Purchase Order so it is easily identifiable.
We will need the actual Purchase Order form in order to process your order payment. We cannot accept just a PO number.
Email: customercare@boathouse.com
Fax: (215) 425-2068
Mailing address:
425 E. Hunting Park Avenue
Philadelphia, PA 19124
USA
FAQ: What payment types do you accept on BOATHOUSE.com ?
A: We currently support the following payment methods:
Please note that Purchase Orders should ONLY be used for Custiom Orders made by qualifying institutions. You do not need the P.O. number or the actual P.O. to check out online, but you must provide an official Purchase Order document or payment before your order will go into production. We do NOT accept just a PO number – we will need the actual Purchase Order form or payment by check before your order will go to the factory floor for manufacturing.
FAQ: Do you ship internationally?
YES! Boathouse Sports is now SHIPPING WORLDWIDE!
https://www.boathouse.com/pages/international-shipping
To get FREE SHIPPING, you must first sign up for the BOATHOUSE MVPoints Loyalty Program. You can create an account here.
Once you have your login information, make sure you are logged in before you go through checkout. Once you add $99.00 or more to your shopping cart, the FREE SHIPPING will be triggered.
FREE SHIPPING is for MVPoints account holders shipping domestically to the United States only.
FAQ: Can I pick up my order at your factory?
A: YES! In order to do a factory pickup, please put the following information for your Shipping Information:
FACTORY PICK-UP
425 E. Hunting Park Avenue
Philadelphia, PA 19124
In addition, use the Promotion Code "HQDELIVERY" to denote that the order ships to the Factory and this will cancel out the shipping charges.
FAQ: How do I restore water repellency on my Gore-Tex product?
Answer: See the complete story in our blog here:
How To Care For Your Gore-Tex Jacket So It Lasts A Lifetime
Or you can read the short version here:
How To Revive The Water Repellency of Gore-Tex Fabric.
Reviving the DWR on your Boathouse Jacket can be as simple as washing and drying. Simply machine wash on warm permanent press cycle using little or only a small amount of detergent. Then tumble dry your jacket for 20 minutes at no more than 110 degrees to reactivate the durable water repellent (DWR) treatment on the outer fabric. You can do this anytime you notice the water repellency needs a boost.
Tip: Time your DWR reproofing to end of summer before Fall Football Season gets underway. Read how waterproof Gore-Tex and fall football go hand in hand here: Fall Football and Gore-Tex.
If Washing And Drying Doesn't Restore The Waterproofing, Reapply DWR.
If you wash and dry your Gore-Tex jacket and it does not seem like the water repellency of the DWR has been restored, you may need to reapply the DWR using a spray on or wash-in product like Nikwax TX Direct Spray-On Waterproofing Spray or Grangers Performance Repel Plus.
